Privacy Policy

1. Who We Are

The Kingsmen ICT is a Nigerian technology company providing web hosting, domain registration, website and application development, digital services, and related technology solutions.

Tkchost is one of our technology service brands through which customers can purchase and manage domains, hosting packages, digital products, and other services.

2. Information We Collect

Depending on how you interact with us, we may collect information that you provide directly, information generated through your use of our services, and certain technical information.

3. How We Use Your Information

We use personal and technical information for legitimate business and service-related purposes, including:

• Providing, operating, and maintaining our websites and services.
• Creating and managing customer accounts.
• Processing domain registrations, hosting orders, payments, renewals, and transactions.
• Providing customer support and responding to enquiries.
• Sending important service notifications, invoices, renewal reminders, and account communications.
• Improving our website, products, services, security, and customer experience.
• Detecting, preventing, and investigating fraud, abuse, security incidents, and unauthorized activity.
• Complying with applicable laws, regulations, legal processes, and legitimate governmental requests.

4. How We Share Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may, however, share necessary information with trusted third-party providers where required to operate our business and deliver our services.

• Payment processors and financial service providers.
• Domain registries, registrars, and related domain service providers.
• Hosting, infrastructure, security, analytics, and technical service providers.
• Customer support and communication platforms.
• Government agencies, regulators, courts, or law-enforcement authorities where legally required.

Third-party providers may only receive information reasonably necessary to perform their services or fulfil a legitimate legal or operational purpose.

5. Payment Information

Payments made through our website or client platform may be processed by third-party payment providers. Where applicable, payment details are handled according to the security and privacy practices of the relevant payment processor.

We do not intentionally store complete payment card information when it is processed directly by an authorized third-party payment provider.

6. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, maintain sessions, and improve the overall user experience.

You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect the functionality of some parts of our website or client portal.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no internet transmission, website, server, or electronic storage system can be guaranteed to be completely secure. You should therefore understand that transmission of information online carries inherent risks.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain customer accounts, complete transactions, resolve disputes, enforce agreements, meet accounting and business requirements, or comply with applicable legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information where legally applicable.
• Object to or restrict certain processing where applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain promotional communications.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before completing certain requests.

10. Marketing Communications

We may occasionally send service announcements, promotional messages, offers, or information about products and services that may be relevant to you.

You may opt out of non-essential promotional communications by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that we may still send essential transactional or service-related communications such as invoices, account notifications, security alerts, and service updates.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment providers, registries, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party service before providing personal information.

12. Children's Privacy

Our services are intended for individuals and businesses capable of entering into legally binding agreements under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

13. International Data Transfers

Some of our technology, infrastructure, service providers, or third-party platforms may operate outside Nigeria. As a result, information may be processed or stored in other countries where applicable.

Where required, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this page together with the relevant effective or updated date.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns regarding how your information is handled, please contact The Kingsmen ICT.

The Kingsmen ICT
36 Alcon Rd, Woji 500102,
Port Harcourt, Rivers State, Nigeria.

Email: info@tkchost.com
Phone: +234 805 858 9936

16. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.